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Ordered expensive sandals that were made in Italy. A few wears later and the sandals broke. Sundance sent me a return label and I printed, packed and sent them back the same day. 2 weeks later when I hadn't gotten my new pair I emailed them and asked if they had...
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I ordered shoes. Too small. Sent them back with snail mail return label. Chatted with the LIVE CHAT person before sending them back to make sure this was going to work. Th...

3.0
#668510
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Ordered a ring for my daughter for a gift. One of the 3 stones fell out in 2 days. Sent back with their SmartPost label. Two weeks later I called and it still had not been received. Once it was received I got an email that I would get another email for the replacement....
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5.0
#651469
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I complained to Sundance that the invoice, when I received the item I had ordered, did not reflect the sale price at which it was listed online. I was told by Tamara Gold, their customer service manager, that I "couldn't trust" the price, even though that was the...
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1.3
#604584
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Well, here I sit two months after trying to exchange an item I'd received as a gift from the catalog. Shirt sizing was off -- way off -- and my poor mother had spent $150 on it. Had to return the ill-fitting skirt that was also $150. NOTE: If you order from this...
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#482621
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