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Summary of Sundance Catalog Customer Service Calls

8 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:48 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Sundance Catalog to Ask about:

Activation/ Cancellation:

  • “Cancel an order”

Refund:

  • “I want a refund. I got charged $7 for an account I don’t hold.”

Other:

  • “Check on status”

Sundance Catalog Rating Stats

2.0 out of 5 stars
based on 24 reviews
See all 35 reviews

Rating stats

  1. 9 reviews
  2. 9 reviews
  3. 4 reviews
  4. 1 review
  5. 1 review

About Sundance Catalog

Top 5 Sundance Catalog Services

Shipping Service, Customer Care

Top 5 Sundance Catalog Products

Top, Catalogue, Clothing, Ring, Shoes

Top 5 Likes about Sundance Catalog

Clothing and jewelry

Top 5 Dislikes about Sundance Catalog

Wrong information provided, Ridiculous shipping fees, Poor quality of items, Poor policies, Very poor customer service

Summary


  • Official company name: Sundance Catalog

  • Specialty: online boutique with women clothing.

  • Locations: Tigard (OR), Southlake (TX), Dallas (TX), Scottsdale (AZ), Edina (MN), Lone Tree (CO), Corte Madera (CA),

  • Area served: operates worldwide.

  • Owner: Robert Redford

  • Date of establishment: 1969

  • Daughter/Parent Companies: Sundance Holdings Group, LLC

  • Customer assistance: email and phone.

  • Return policy: within 30 days of the original purchase date

  • Delivery policy: ships worldwide through USPS, FedEx, FedEx International, and U.S. Air Mail carriers. Second Day Delivery and Overnight Delivery options. Free Standard Shipping is possible.

  • Payment methods: Pay Pal, VISA, Master Card and American Express.

  • Size charts:
    size chart

  • Additional info: The boutique offers a wide range of products such as dresses, pants, T-shirts, hoodies, skirts and many more. Recently, the store started selling clothing for men: boots, jeans, coats, sweaters, outwear etc. Sundance Catalog also offers a broad range of accessories such as sunglasses, watches, jewelry and many more. It is possible to order home furnishing including furniture, decor, lighting, and rugs. The boutique offers Gift Boxes.

Sundance Catalog reviews and complaints

Sundance Catalog is ranked 262 out of 2045 in Footwear and Clothing category

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Sundance Catalog Stats

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Number of Calls

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