Sundance Catalog Contact Information

Toll-Free Number:

  • (800) 422-2770

Customer Service:

  • (801) 973-2711 international number
  • (800) 422-2770

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Currently you can call only US numbers.

Headquarters Address:

Sundance Catalog Company
2475 South 3200 West
Salt Lake City, Utah 84119
United States

Fax:

1-(800)-843-9445

Other Info:

Available to assist you seven days a week from 6am to 11pm (MT) January to October; 6am to Midnight (MT) October to December

marketing@sundance.net

Social Networks:

Summary of Sundance Catalog Customer Service Calls

13 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:35 AVG CALL DURATION
100% ISSUES RESOLVED

Customers Contact Sundance Catalog to Ask about:

Request for Information:

  • “Question about my order”

Activation/ Cancellation:

  • “Cancel an order”

Refund:

  • “I want a refund. I got charged $7 for an account I don’t hold.”

Other:

  • “Order not correct”
  • “Xmas”
  • “Check on status”

Sundance Catalog Rating Stats

2.1 out of 5 stars
based on 27 reviews
See all 38 reviews reviews

Rating stats

  1. 9 reviews
  2. 11 reviews
  3. 4 reviews
  4. 2 reviews
  5. 1 review

Rating trend

About Sundance Catalog

Top 5 Sundance Catalog Services

Shipping Service, Customer Care

Top 5 Sundance Catalog Products

Top, Shoes, Clothing, Catalogue, Sweater

Top 5 Likes about Sundance Catalog

Clothing and jewelry

Top 5 Dislikes about Sundance Catalog

Wrong information provided, Ridiculous shipping fees, Poor quality of items, Poor policies, Very poor customer service

Summary


  • Official company name: Sundance Catalog

  • Specialty: online boutique with women clothing.

  • Locations: Tigard (OR), Southlake (TX), Dallas (TX), Scottsdale (AZ), Edina (MN), Lone Tree (CO), Corte Madera (CA),

  • Area served: operates worldwide.

  • Owner: Robert Redford

  • Date of establishment: 1969

  • Daughter/Parent Companies: Sundance Holdings Group, LLC

  • Customer assistance: email and phone.

  • Return policy: within 30 days of the original purchase date

  • Delivery policy: ships worldwide through USPS, FedEx, FedEx International, and U.S. Air Mail carriers. Second Day Delivery and Overnight Delivery options. Free Standard Shipping is possible.

  • Payment methods: Pay Pal, VISA, Master Card and American Express.

  • Size charts:
    size chart

  • Additional info: The boutique offers a wide range of products such as dresses, pants, T-shirts, hoodies, skirts and many more. Recently, the store started selling clothing for men: boots, jeans, coats, sweaters, outwear etc. Sundance Catalog also offers a broad range of accessories such as sunglasses, watches, jewelry and many more. It is possible to order home furnishing including furniture, decor, lighting, and rugs. The boutique offers Gift Boxes.

Sundance Catalog reviews and complaints

Sundance Catalog is ranked 242 out of 2092 in Footwear and Clothing category

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Sundance Catalog Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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