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How insulting, their shipping fees are crazy! $15.95 AND it takes 5-7 Business days. With those shipping fees, I should be getting my items within 2-3 business days. When I asked if they would waive it, because most companies, ask and they WILL waive the shipping, I...
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1.8
I didn't like
  • Ridiculous shipping fees
#912006
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Pictures are manipulated in the catalog to make things look better than they are. Orders are mostly misses, very few hits because of shoddy description and misleading pictures. Quality control is non-existent. You will want to return half the stuff you order because...
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Anonymous
Anonymous

Thank you I was going to place a huge order but after your review I feel like I dodged a dissappointed buy again THANK YOU!!

#898033
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I ORDERED 3 T-SHIRTS ONLINE 2 WEEKS NOT ONLY THE SHIPPING IS EXPENSIVE, BUT I NEVER RECEIVED THEM UNTIL NOW AND EVERYTIME I CALLED CUSTOMER SERVICE I GET A DIFFERENT ANSWER EITHER THE PACKAGE IS IN CALIFORNIA OR IN PENNSYLVANIA..WHEN I PLACED THE ORDER THEY CLAIMED...
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Anonymous
Anonymous

Everyone, report the to the BBB....better business bureau.....your negative reports stay in their files for a LONG time!

I didn't like
  • Are not reliable
  • Services
  • Shipping policy
#866653
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I ordered the Sentimental Splendor Top, but when it came, it was not as depicted on the website pictures of the product. In the pictures, the bottom panel of lace was flat, but when the shirt came, the bottom panel of lace was ruffled. It looked like a tutu on a...
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1.0
Plainview, Texas
#837078
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I placed an order long before Christmas however, the item was placed on backorder until 12-18-15. Of course, being a patient person I decided to wait to get back into stock. It is now February and have not received any shipping confirmation or any notification. I...
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#783081
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I received three sundance leggings as a gift for christmas and they were the wrong size so I decided to return them and exchange for different items. Well not only did Sundance "only receive two (out of three) leggings" they REFUNDED the credit card instead of the...
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Anonymous
Anonymous

I see that you posted your similar review on another consumer complaint site. You might also want to post on Yelp, and Citysearch.com. You are correct; these people treat so...

1.0
I didn't like
  • Very poor customer service
  • Poor policies
  • Wrong information provided
#779377
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Wow! I never expected to be treated so badly. I placed an order for a Christmas present on Dec. 4th and when I called today to find out where it was, they told me it was backordered until June!!! What kind of Christmas present is delivered in June! They made no...
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1.8
I didn't like
  • Shipping cost
  • Poor policies
  • Very poor customer service
#753999
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If you really, really, really want to shop and buy something here. Just be warned that they charge an exorbitant fee to ship and 'handle' your order. Example. I bought a bracelet for my wife. They charged me $9.95 for shipping and an additional $6.50 for 'handling'. ...
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2.0
I didn't like
  • Refund process
  • Shipping cost
#751731
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I ordered a lightweight velvet top for $158. plus shipping of $18.00 (most companies don't charge any shipping if you purchase $100+) The sizing chart said if you normally wear a size 12-14 should order a large, so I did. The top arrived and is so small that there's a...
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1.0
I didn't like
  • Wrong information provided
  • Very poor customer service
  • Poor policies
#693974
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Ordered expensive sandals that were made in Italy. A few wears later and the sandals broke. Sundance sent me a return label and I printed, packed and sent them back the same day. 2 weeks later when I hadn't gotten my new pair I emailed them and asked if they had...
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Anonymous
Anonymous

I ordered shoes. Too small. Sent them back with snail mail return label. Chatted with the LIVE CHAT person before sending them back to make sure this was going to work. Th...

3.0
#668510
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