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I ordered the Alegria Vest which in the photo looked really cozy for a nice fall/winter wrap - the photo and description were misleading - not at all what I expected - I returned the item for refund - expecting a prompt refund. I used the return label in my order -...
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Anonymous
Anonymous

I am sorry to say, but I've had worse dealings with this company, and its customer service manager, and I've come to the conclusion from my experience with them, and from read...

#927002
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How insulting, their shipping fees are crazy! $15.95 AND it takes 5-7 Business days. With those shipping fees, I should be getting my items within 2-3 business days. When I asked if they would waive it, because most companies, ask and they WILL waive the shipping, I...
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1.8
I didn't like
  • Ridiculous shipping fees
#912006
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Pictures are manipulated in the catalog to make things look better than they are. Orders are mostly misses, very few hits because of shoddy description and misleading pictures. Quality control is non-existent. You will want to return half the stuff you order because...
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Anonymous
Anonymous

Thank you I was going to place a huge order but after your review I feel like I dodged a dissappointed buy again THANK YOU!!

#898033
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I ORDERED 3 T-SHIRTS ONLINE 2 WEEKS NOT ONLY THE SHIPPING IS EXPENSIVE, BUT I NEVER RECEIVED THEM UNTIL NOW AND EVERYTIME I CALLED CUSTOMER SERVICE I GET A DIFFERENT ANSWER EITHER THE PACKAGE IS IN CALIFORNIA OR IN PENNSYLVANIA..WHEN I PLACED THE ORDER THEY CLAIMED...
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Anonymous
Anonymous

Everyone, report the to the BBB....better business bureau.....your negative reports stay in their files for a LONG time!

I didn't like
  • Shipping policy
  • Services
  • Are not reliable
#866653
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I ordered the Sentimental Splendor Top, but when it came, it was not as depicted on the website pictures of the product. In the pictures, the bottom panel of lace was flat, but when the shirt came, the bottom panel of lace was ruffled. It looked like a tutu on a...
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1.0
Plainview, Texas
#837078
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I placed an order long before Christmas however, the item was placed on backorder until 12-18-15. Of course, being a patient person I decided to wait to get back into stock. It is now February and have not received any shipping confirmation or any notification. I...
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#783081
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I received three sundance leggings as a gift for christmas and they were the wrong size so I decided to return them and exchange for different items. Well not only did Sundance "only receive two (out of three) leggings" they REFUNDED the credit card instead of the...
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Anonymous
Anonymous

I see that you posted your similar review on another consumer complaint site. You might also want to post on Yelp, and Citysearch.com. You are correct; these people treat so...

1.0
I didn't like
  • Very poor customer service
  • Wrong information provided
  • Refund process
#779377
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Wow! I never expected to be treated so badly. I placed an order for a Christmas present on Dec. 4th and when I called today to find out where it was, they told me it was backordered until June!!! What kind of Christmas present is delivered in June! They made no...
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1.8
I didn't like
  • Poor policies
  • Shipping cost
  • Very poor customer service
#753999
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If you really, really, really want to shop and buy something here. Just be warned that they charge an exorbitant fee to ship and 'handle' your order. Example. I bought a bracelet for my wife. They charged me $9.95 for shipping and an additional $6.50 for 'handling'. ...
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2.0
I didn't like
  • Shipping cost
  • Refund process
#751731
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I ordered a lightweight velvet top for $158. plus shipping of $18.00 (most companies don't charge any shipping if you purchase $100+) The sizing chart said if you normally wear a size 12-14 should order a large, so I did. The top arrived and is so small that there's a...
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1.0
I didn't like
  • Shipping policy
  • Very poor customer service
  • Wrong information provided
#693974
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